Shipping Policy

Shipping Coverage

Thank you for shopping with NandiUPS.in. We are committed to delivering your orders safely, securely, and on time. Please read our Shipping & Delivery Policy before placing an order.

Nandi UPS ships products across most locations in India through trusted courier and logistics partners. Delivery availability may vary depending on the product type, destination, and serviceability of your location. Certain large, heavy, or industrial products may require special transportation arrangements and may only be delivered to selected locations.

Order Processing

Orders are processed after successful payment confirmation or order verification.
Most orders are processed within 1–3 business days.
Orders placed on Sundays or public holidays will be processed on the next working day.
During festivals, promotional sales, or unforeseen circumstances, processing times may be slightly longer.

Delivery Time

Estimated delivery timelines are:

Metro Cities: 2–5 business days
Tier-2 & Tier-3 Cities: 3–7 business days
Remote Locations: 5–10 business days

Delivery times are estimates only and may vary due to weather conditions, courier delays, natural disasters, government restrictions, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Some products or promotional offers may qualify for free shipping. Additional freight charges may apply for oversized, heavy, or industrial equipment.

Installation Services

Products requiring installation, such as UPS systems, inverters, batteries, or power backup solutions, may be installed separately after delivery by our authorized technicians or service partners.

Installation schedules depend on technician availability and customer location.

Order Tracking

Once your order has been shipped, you will receive shipment details via email, SMS, or WhatsApp, including tracking information (where available).

Delivery Requirements

Customers or their authorized representatives should be available at the delivery address to receive the shipment.

Please inspect the package before accepting delivery. If the package appears damaged, tampered with, or incomplete, refuse delivery or note the issue with the delivery personnel and contact us immediately.

Failed Delivery Attempt

If delivery cannot be completed due to an incorrect address, customer unavailability, refusal to accept delivery, or failure to respond to the courier, additional shipping charges may apply for re-delivery.

Order Processing

Damaged, Defective & Missing Items

If your shipment arrives damaged, defective, or with missing items:

Notify us within 48 hours of delivery.
Share photographs of the package and product.
Retain the original packaging until the issue is resolved.

Claims reported after this period may not be eligible for replacement or compensation.

Delays Beyond Our Control

Nandi UPS shall not be held responsible for delivery delays caused by:

Natural disasters
Floods or heavy rainfall
Strikes
Transportation disruptions
Government restrictions
Pandemic-related delays
Courier service interruptions
Force majeure events

International Shipping

Currently, NandiUPS.in primarily ships within India.

International shipping may be available for selected products upon request. Customs duties, import taxes, and other charges applicable in the destination country shall be borne entirely by the customer.

Contact Us

If you have any questions regarding shipping or delivery, please contact:

Nandi UPS

Email: info@nandiups.in

Phone: +91-8050405151

Website: www.nandiups.in