Privacy Policy

Nandi UPS ("we," "our," or "us") values your privacy and is committed to protecting the personal information you provide while using NandiUPS.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, request services, or communicate with us.

Information We Collect

We may collect the following information:

• Full Name

• Email Address

• Mobile Number

• Billing Address

• Shipping Address

• Company Name (if applicable)

• GST Number (for business purchases)

• Payment Information (processed through secure payment gateways)

• IP Address

• Browser Type

• Device Information

• Website Usage Data

• Cookies and Analytics Data

How We Use Your Information

Your information may be used to:

• Process and fulfill orders

• Deliver products

• Schedule installations and repairs

• Provide Annual Maintenance Contract (AMC) services

• Respond to enquiries

• Generate invoices

• Process refunds

• Send order updates

• Provide warranty support

• Improve website performance

• Enhance customer experience

• Prevent fraud

• Comply with legal obligations

Payment Information

We do not store your debit card, credit card, UPI PIN, or internet banking credentials. Payments are processed securely through trusted third-party payment gateways.

Cookies

Our website uses cookies to:

• Remember your preferences

• Improve website functionality

• Analyze visitor traffic

• Personalize your browsing experience

• Improve website security

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

Information may be shared only with:

• Courier and logistics partners

• Installation technicians

• Service engineers

• Payment gateway providers

• Government authorities when legally required

• Technology providers supporting our website

Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, misuse, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of electronic transmission or internet storage is completely secure.

Data Retention

We retain customer information only for as long as necessary to:

• Complete transactions

• Provide warranty support

• Maintain service history

• Meet legal and taxation requirements

• Resolve disputes

Marketing Communications

With your consent, we may send updates regarding:

• Product launches

• Offers

• Discounts

• Service reminders

• AMC renewal notifications

• New technologies

You may unsubscribe at any time.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Children's Privacy

Our website is intended for users aged 18 years or older. We do not knowingly collect personal information from children.

Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Update your details

• Delete your account (subject to legal obligations)

• Withdraw marketing consent

Changes to this Privacy Policy

Nandi UPS reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on this page.

Contact Us

For any questions regarding this Privacy Policy, please contact:

Nandi UPS

Email: info@nandiups.in

Phone: +91-8050405151

Website: www.nandiups.in